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Giovana's Wine & Spirits logo Giovana's Wine & Spirits Wine · Spirits · Craft Beer
Legal

Privacy Policy

Last updated: October 13, 2026

Giovana's Wine & Spirits (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have. By using our site you agree to the practices described here.

Information we collect

  • Account & order details. When you create an account or place an order for in-store pickup, we collect your name, email address, phone number, and the items and pickup time you choose.
  • Messages & requests. If you contact us, send a special request, or use our chat assistant, we keep the content of those messages so we can respond and fulfill your request.
  • Technical information. Like most websites, our servers automatically record basic technical data such as your IP address and browser type. We use this to keep the site secure and working.
  • Age confirmation. You must confirm you are 21 or older to use the site. We do not store a date of birth from the age prompt.

We do not collect payment card numbers on this website — orders are paid for in person at pickup. We never knowingly collect information from anyone under 21.

How we use your information

  • To prepare and manage your orders and have them ready for pickup.
  • To create and secure your account and send order-related messages.
  • To respond to your questions, special requests, and chat messages.
  • To protect the site against fraud, abuse, and security threats.
  • To comply with the law, including age-restricted-product and alcohol regulations.

Cookies & similar technologies

We use a small number of cookies and your browser’s local storage to keep you signed in, remember your cart and preferences, confirm your age, and keep the site secure. These are essential to how the site works. We do not use cookies to sell your data or to build advertising profiles. You can clear or block cookies in your browser settings, but parts of the site (such as signing in or your cart) may not work properly if you do.

How we share information

We do not sell or rent your personal information. We share it only:

  • With trusted service providers who help us run the site (for example, our website hosting and the provider that powers our chat assistant), under obligations to protect your data and use it only to provide those services.
  • When required by law, or to protect the rights, safety, and property of our customers, the public, or our business.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal and recordkeeping requirements, then delete or anonymize it. We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

  • You can review and update your account details when you are signed in.
  • You may ask us to access, correct, or delete your personal information by contacting us.
  • You may unsubscribe from non-essential messages at any time; we may still send you messages about orders you place.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date above. Significant changes will be reflected on this page.

Contact us

Questions about your privacy? Reach us at giovanaswineandspirit@gmail.com, (203) 252-2518, or visit us at 1492 High Ridge Rd, Stamford, CT 06903.

See also our Terms & Conditions.